Build the dashboard you will actually open
Dear brand owner,
Most dashboards are built to impress and then quietly abandoned. They have thirty charts, six colours, and no clear reason to exist. Within a fortnight nobody opens them, and everyone goes back to gut feel. I've built plenty of these myself before I learned better.
Build for one person and one decision
A good dashboard starts with a name and a job. Who's looking, and what are they trying to decide this week?
- The founder wants to know if the business is growing and if cash is healthy
- The marketer wants to know which channels are pulling their weight
- The ops lead wants to know if orders are flowing and where they stall
Three people, three dashboards. One shared everything-dashboard serves none of them well.
Fewer charts, clearer answers
Every chart should earn its space by answering a question you can act on.
- Lead with the two or three numbers that matter most, big and plain
- Show the trend, not just today's figure
- Cut anything you've never once acted upon
- Add a short note explaining what "good" looks like
If you can't say what you'd do differently when a chart moves, that chart is taking up room it hasn't earned.
The best dashboard I ever built for a client had four tiles and a sentence at the top saying what to check first. They opened it every Monday for two years. That's the real test — not how it looks, but whether it gets used. If yours has become wallpaper, book advisory time and we'll rebuild it around the decisions you actually make.
Best,
Luke Michael
UK-based eCommerce consultant & developer
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