The handover that lets your team run

Dear reader,

A build isn't finished when it goes live. It's finished when your team can run it, change it and fix it without needing the person who made it on speed dial.

That's what a proper handover is for, and it's part of the work, not an optional extra.

What a good handover includes

• How it's built: the key templates, sections and any custom pieces
• How to change it: the safe way to edit, and the traps to avoid
• What's connected: apps, integrations and where data flows
• Who to call when something specific breaks

Plain language beats clever documentation nobody reads. A short walkthrough recording often does more than pages of notes.

If your team can't confidently change it after launch, it wasn't fully delivered, it was just switched on.

Leave it better than you found it

The mark of good delivery is that it doesn't create dependence. You should be able to hand the keys over and know the store is in capable hands.

Build it, explain it, and let your team own it. That's a handover worth the name.